Session Details

Session Details2019-01-07T06:21:08+00:00

Design for inclusivity using Conversational Chatbots

Presented by: Suganthi Giridharan
Time: Friday, Jan. 11, 12:15 PM - 1:15 PM

Have you ever wondered what it would be like to be visually or hearing impaired and how that would affect your daily interactions? Why not build products that would provide a better user experience for wider range of customers? With the big Chatbot revolution, Bots are everywhere and are changing the norms of human-computer interactions. Chatbots provide the perfect opportunity for business to attract/retain customers, drive up user engagement and make brands more inviting. In this session let's build an Alexa skill and a Lex chatbot to make a sample website accessible to everyone. The goal would be to use Lex as a website companion to help everyone navigate all of the website's content. Let's design voice commands that read text from website, make phone calls and display query results making it possible for every type of user to use the site. You will leave this session with an understanding of how to integrate conversational user interface in products you build to achieve better user experience for ALL!

Room: Salon ATags: Cloud, Design (UI/UX/CSS), OtherLevel: Intermediate