Usability Testing and User Acceptance Testing: Do You Really Need Both?
Presented by: Trent Nguyen
Imagine spending hours lovingly shopping for, cooking and presenting a delicious meal — only to discover your guest was allergic to its ingredients. That’s like living in a world without usability testing.
Usability testing is often confused with user acceptance testing (UAT) because they both involve getting feedback from users to create a better product. So what’s the difference, and do you really need both?
Developers, quality engineers, product owners and other non-UX professionals will learn, once and for all, how user acceptance and usability testing differ in methodology, output and objective. Understand how implementing UAT ensures that the product works as designed, and how usability testing ensures you’re building a product that’s pleasing and intuitive for the user. Identify when to incorporate UAT and usability testing into the development cycle (hint: they happen at opposite stages!) — and which potential issues each process can uncover — from bottlenecks that lead to user abandonment to tweaks needed to better integrate the software into business operations. Leave with a recipe for pairing user testing and usability testing to concoct an appetizing product for all.