As an agile coach, he enables teams at Ford to thrive at crafting experiences for digital and physical products. His background covers a diverse sphere of industries including automotive, security, banking, dining, public safety, transit, mobility and social spaces. Scott encourages us to forge connections with real users, understand their journey, empathize with their needs, and consider how they think and work, so we can accomplish their goals within the context of our problem space. Scott organizes several Agile and Lean UX meetups across Ohio & Michigan, and speaks often at conferences, teaching people how to find and solve meaningful problems that people actually care about. Scott's dynamic presentation style delivers learning in many ways for many different types of learners, and he threads humor throughout his sessions to help drive every point home and make each one memorable.